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Jen Hong Kong By Shangri-La Interior photoJen Hong Kong By Shangri-La Beds photoJen Hong Kong By Shangri-La Exterior photo

Jen Hong Kong By Shangri-La – A Favorite for Families in Hong Kong

•
8.3|Great
Check rooms and rates
From$87 /nightOnly on Our Website-10%
Check-in
08Nov
Check-out
09Nov
Guests
2 Guests
Key details

About the Hotel

508 Queen'S Road West, Hong Kong
-
Close to the harbour
Great
8.3
8.7
/10
4.5
4.3
/5

4-star hotel with a 16-metre rooftop pool and Victoria Harbour views

Amenities

The hotel has a 16-metre seasonal rooftop pool that offers sweeping views of Victoria Harbour. A 24-hour fitness center on the 28th floor provides additional harbour views while guests work out. Complimentary shuttle services connect guests to major business districts and key locations on Hong Kong Island.

Rooms

All 283 rooms and suites have floor-to-ceiling windows that look out to Victoria Harbour or the city. Connecting rooms are available for families, and each room includes a water filter dispenser for drinking water. The bathrooms come with a bathtub or shower, and rooms also feature a flat-screen TV and charging stations.

Location

The hotel is a 30-second walk from exit B2 of HKU MTR station, placing guests on the Island Line for quick access to Central and Causeway Bay. Direct airport bus A10 stops near the hotel, and tram stops are within a 3-minute walk. The surrounding Shek Tong Tsui neighborhood has local eateries, a bakery, a supermarket, and a 7-Eleven.

Services

The hotel provides a business centre, meeting and banquet facilities, and a 24-hour front desk with concierge and currency exchange. Babysitting and child services are available for families, and facilities for disabled guests include grab rails and emergency cords in bathrooms. Luggage storage and express check-in/check-out are offered for convenience.

Highlights

Dining: Café Malacca (Bib Gourmand, Michelin Guide 2014)

Pool: 16-metre rooftop pool with Victoria Harbour views

Location: 30-second walk from HKU MTR station

Shuttle: Complimentary service to major business districts

Rooms: 283 rooms with floor-to-ceiling harbour views

Fitness: 24-hour gym with harbour views on the 28th floor

“The location is a genuine find; stepping out puts you right by the HKU MTR, which is worth its weight in gold. I'd say that the rooftop pool, with its harbor views, and the Michelin-listed Café Malacca are both standout reasons to book. The club-level perks, including the lounge, sweeten the deal considerably, too.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Harbourscape Twin Bed
    2 persons
    230 sq. feet
    2 Single beds
    Air conditioning
    Shower
  • Cityscape King Bed
    2 persons
    230 sq. feet
    1 King-size bed
    Air conditioning
    Shower
  • Studio Essential Twin
    2 persons
    230 sq. feet
    2 Single beds
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Room service

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Rooftop pool
  • Seasonal outdoor pool
  • Pool with view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Jen Hong Kong By Shangri-La, culinary delights await at Café Malacca, showcasing the vibrant and bold flavors of Malaysian and Singaporean street-style cuisine. This family-friendly venue provides a modern ambiance, perfect for indulging in authentic dishes and memorable gatherings.
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo
Jen Hong Kong By Shangri-La Restaurant photo

Café Malacca

Malaysian and Singaporean street-style cuisine
Ambiance
Family-friendly and modern setting that invites guests to relax and enjoy the culinary experience together.
Key Offerings
Signature dishes that draw from the rich culinary traditions of Malaysia and Singapore, offering a unique take on beloved street-food classics.
Reservation
Not needed.
Hours vary.

Jen Hong Kong By Shangri-La Location

508 Queen'S Road West, Hong Kong
Map view
Nearby
Kwong Yuet Tong Public Office
1600 ft
Restaurants
Treasure Lake Seafood Restaurant
200 ft
Hill Road
No Milkshake No Life
400 ft
31-37 Hill Road Shop A
Hey Hey Kitchen
300 ft
Shop D
Cellar Door Wine & Tapas Bar
500 ft
G/F
Artisan room
700 ft
G/F
Jiang's Hunan chef
600 ft
G/F
Meeting Point Restaurant & Bar
500 ft
Shop 15-22
The Big Bite Flame Grill
900 ft
G/F
Teakha
1100 ft
G/F
Explore Hong Kong
Local Highlights Near Jen Hong Kong
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Lo Pan Temple
Lo Pan Temple
8 minutes' walk
A historic temple dedicated to the patron god of carpenters, featuring beautiful architecture and cultural significance.
Man Mo Temple
Man Mo Temple
20 minutes' walk
A famous temple dedicated to the gods of literature and war, known for its intricate designs and incense offerings.
Victoria Peak Garden
20 minutes' drive
Stunning gardens located at Victoria Peak offering panoramic views and serene walking paths amidst lush greenery.
Hong Kong Zoological and Botanical Gardens
Hong Kong Zoological and Botanical Gardens
25 minutes' walk
A beautiful urban oasis featuring a range of exotic animals and diverse plants, perfect for a relaxing stroll.
Hiking at Victoria Peak
20 minutes' drive
Thrilling hiking trails at one of the city's highest points with breathtaking views, accessible by various pathways.
Wellness Retreats
10 minutes' drive
Relaxing spa services available in nearby wellness centers, providing rejuvenation experiences for mind and body.
7XSmarter Playroom
15 minutes' walk
An engaging play area geared toward families with kids, featuring interactive exhibits and creative activities.
Local Markets
20 minutes' walk
Cultural experiences available at nearby local markets showcasing unique crafts, food, and local vendors.
Treasure Lake Seafood Restaurant
Treasure Lake Seafood Restaurant
1 minute' walk
Renowned for its fresh seafood, this casual dining spot offers signature dishes like steamed crab and shrimp.
No Milkshake No Life
No Milkshake No Life
2 minutes' walk
A vibrant eatery specializing in unique milkshake flavors and light bites, ideal for a quick refreshment.
Cellar Door Wine & Tapas Bar
Cellar Door Wine & Tapas Bar
2 minutes' walk
An intimate space serving artisanal wines and gourmet tapas; great for a cozy evening out or casual dining.
Artisan Room
3 minutes' walk
This upscale restaurant focuses on seasonal ingredients, offering an elegant dining experience with innovative dishes.
SoHo Nightlife
18 minutes' walk
A vibrant hub filled with bars and nightclubs, featuring live music and entertainment, perfect for night owls.
Dr. Sun Yat-sen Museum
25 minutes' walk
An informative museum showcasing the life and legacy of Dr. Sun Yat-sen, offering insights into Hong Kong's history.
Live Music at The Wanch
20 minutes' drive
A local favorite featuring live music events and a laid-back vibe, great for music lovers wanting a night out.
Family-Friendly Cinema
15 minutes' drive
Cinemas nearby offering the latest films suitable for all ages, perfect for a fun family outing or rainy day.
Tips on navigating the city
  • City Centre
    Hong Kong 8 min  ·  3.2 mi
  • Airports
    Hong Kong H K Heliport (HHP) 16 min  ·  6.4 mi
    Chek Lap Kok (HKG) 54 min  ·  22.4 mi
  • Train
    MTR Hong Kong Station 29 min  ·  1.5 mi
  • Underground
    HKU 4 min  ·  1000 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:30
Check-out
from 06:00-12:00
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A full breakfast is served at the price of HKD 238.0 per person.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Japanese, Chinese, Korean
Year renovated:
2008
Number of floors:
28
Number of rooms:
321
Former name
Traders Hotel, Hong Kong

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Jen Hong Kong enjoys a convenient location very near the MTR station, with easy access to various dining options like McDonald's and local cafes. Guests often appreciate the spacious rooms, some featuring harbour views from higher floors like the 27th. Booking a club room grants access to a lounge with drinks and snacks, sometimes substantial enough for an evening meal; breakfast receives high marks for its excellent quality and variety, though the pool on the 29th floor has limited sunbeds, which some guests noted. The hotel also provides complimentary bottled water daily.
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Review score
Based on 3 verified reviews
8.0 /10
Great
100%
Recommend
Free Wi-Fi
9.2/10
Location
9.0/10
Value for money
8.0/10
Facilities
8.1/10
Pros
Harbour view
MTR station access
Well-equipped room
Helpful staff
Rooftop pool
Cons
Small beds
Overpriced breakfast
Guest reviews
based on 3 reviews
8.0/10
based on 1200 reviews
8.3/10
Fabio from Italy
Single
Club Suite
3 nights in November 2025
|
Reviewed: January 23, 2026
6/10
dated decor inconvenient pick-up area
The room had daily replenishment of water bottles, acceptable.
The hotel showed its age. The decor looked dated. I found the lack of a clear pick-up area inconvenient when arriving by car. This made getting to the hotel with luggage a bit of a hassle.
0 Helpful
Karolina from Poland
Couple
Deluxe Twin Room Harbour View
3 nights in November 2025
|
Reviewed: January 20, 2026
9.0/10

a tender Stay

easy exploring friendly staff
the location near the MTR was unbeatable. it made exploring easy and convenient. friendly staff gave good service to customers i have seen. they helped carry luggage, made check-in and check-out effortless.
Location
10/10
the hotel is next to the HKU MTR station. it is a short walk from exit B2. a tram line nearby is available for picturesque rides, a GREAT transportation option.
Service
9/10
staff members offered cheerful assistance. the front desk provided helpful directions. employees assisted with luggage during check-in and check-out. the personnel was quick with all my inquiries.
Facilities
8/10
my hotel room included standard features. amenities were complete and well-kept. the room ensured i had a comfortable setting. every detail was good.
Dining
9/10
cafe malacca served authentic malaysian food. the breakfast buffet featured many tasty options. i find it a very great culinary experience. i enjoyed every minute.
0 Helpful
|
Show more
Barbara from United States
Deluxe Twin Room Harbour View
4 nights in November 2025
|
Reviewed: December 28, 2025
9/10
professional team fast service
The front desk team was friendly and professional! The housekeeping team was hardworking and fast. FeiFei deserves special mention for excellent service. The service desk team was fast, and the bellboys were very helpful.
The hotel is a little aged. Some fixtures show wear.
0 Helpful

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